503 Errors w/ OpenSocial API

[Matthew Donadio]

We have a client who is getting HTTP 503 errors when using the OpenSocial API.  The same functions were working a few days ago.  Is anyone else having this problem?  Thanks.

 

[Devin]

There are no known issues at this time. Are you using the OpenSocial REST API or are you having an issue with a Profile/Ning App?

[Matthew Donadio]

Thanks for responding.  I have a message out to the client to reply directly to this, but I am pretty sure they are having the problem with the OpenSocial REST API.

Devin said:

There are no known issues at this time. Are you using the OpenSocial REST API or are you having an issue with a Profile/Ning App?

[Mike Trizna]

It's my problem.  I started the thread yesterday "PASSWORD RESET DELAY ON OPENSOCIAL" when I was first alerted to the problem by a user who had their Ning password reset.  It turns out the problem is system-wide and is not accepting anyone's username/password combinations.  I'm using the OpenSocial REST API.

[Devin]

Matthew,

 

Can you please post an example OpenSocial request that you are making and is failing?

[Mike Trizna]

Devin,

A request was constructed as...

https://[our network name].ning-os.com/xn/rest/1.0/oauth/authenticate?email=[e-mail address]&password=[password]&oauthversion=1.0&oauth_nonce=[random]&oath_timestamp=[timestamp]&oauth_consumer_key=[our consumer key]&oauth_signature_method=PLAINTEXT&oauth_signature=[our consumer secret]%26

 

Again, this has been working for 4 months now with no problem until yesterday afternoon.

 

--Mike

[Devin]

Thanks for posting the sample request Mike. I'm seeing the 503 error as well, I've asked engineering to look into it. I'll respond here when I find out more information.

[Devin]

The issue has be resolved, you should be able to make requests again.